Get 5-Star Programming and Services for Your 55+ Library PDF

By Barbara T. Mates

ISBN-10: 0838908438

ISBN-13: 9780838908433

ISBN-10: 0838999565

ISBN-13: 9780838999561

5-Star Programming and companies on your fifty five+ Library clients (Ala Programming courses)

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Ibid. Do not rely on the free Web translators. The library should work with community organizations to get the translation done correctly, preferably by a bilingual staff member proficient in English and the chosen language. The person should also know something about the library as well as the community to which the message is being delivered. The translator should be given a chance to look at the document and the option of passing on the translation task if he or she cannot accomplish the translation in a timely manner.

Do not rely on the free Web translators. The library should work with community organizations to get the translation done correctly, preferably by a bilingual staff member proficient in English and the chosen language. The person should also know something about the library as well as the community to which the message is being delivered. The translator should be given a chance to look at the document and the option of passing on the translation task if he or she cannot accomplish the translation in a timely manner.

Respect and tolerance will go a long way in bridging the generations. Many public libraries maintain service guidelines to specific target groups, such as youth or disadvantaged persons. Few, however, have service guidelines for seniors. A good start is to use the American Library Association (ALA) and Canadian Library Association (CLA) guidelines and modify them to suit the language of the library’s vision and mission statements. Public service staff should receive specific training in how to serve older patrons.

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5-Star Programming and Services for Your 55+ Library Customers (Ala Programming Guides) by Barbara T. Mates


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